Issues with Case Management
- (SvcAcc) Automation Connector
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Version 9.4.5.0
Case Management in greymatter is a versatile feature that can be related to most of the Dynamics 365 functional areas and can be used to handle most of the client requirements. Some of the issues found in Case Management module are fixed as part of greymatter v9.4 release.
Issues resolved in Case Management feature:
| Title | Area |
| Issue with navigation after Case Submission is resolved | Portal |
| Issue with ability to edit a case that was submitted is resolved | Portal |
| Issue with Portal comments not displayed in Portal is resolved | Portal |
| Option to reopen a closed/resolved case is available | Portal |
| Issue with file attachments not displayed in Portal is resolved | Portal |